Privacy Policy

At Orbit Insurance, we value your privacy. We strive to protect the privacy and security of your data. Our privacy policies are intended to guarantee that your information is handled sensibly and compliantly with relevant laws and regulations. We recognize the importance of maintaining your privacy and strive to preserve the trust and confidence you place in us.

Our Privacy Policy explains what types of personal information we gather, how we use it, and how we secure it. It also explains our processes for collecting, storing, using, and disclosing your data. By being transparent about our privacy practices, we aim to enable you to make informed decisions concerning the use of your information and to reassure you that your privacy rights are protected.

You consent to the terms and practices indicated in our Privacy Policy by using our website or engaging with our services. This includes gathering, processing, and disseminating your personal information as the policy outlines. We recommend that you examine our Privacy Policy regularly to be informed of any revisions or changes. Please contact us if you need additional assistance or have queries about our privacy policies.

At Orbit Insurance, we gather various data to assist you better and enhance your experience. Personal data, including your name, address, phone number, and driver's license number, may be included. We also gather data regarding your vehicle, payment history, and insurance history. To improve the functionality and security of our website, we may also collect non-personal information such as your IP address, browser type, and device information.

We collect information from various sources to meet our business purposes and offer you the best possible service. You may supply this information directly when interacting with our website, filling out forms, or contacting us. We may also collect information from third-party insurance companies, credit bureaus, and government organizations to verify your identification, evaluate risk, and process insurance applications.

We collect information for certain purposes, such as fulfilling our obligations to you and improving our services. Personal information like your name and contact details is used to connect with you, process insurance applications, and provide customer service. Vehicle information helps us evaluate risk and choose the best coverage options. Payment information is gathered to enable transactions and handle billing. Non-personal data is utilized for security, analytics, and improving user experience. All information is treated carefully and in accordance with applicable privacy regulations.

The primary purpose of the data we gather is to serve you better and improve our offerings. This includes maintaining policies, processing insurance applications, and effectively managing claims. In addition, we may use the data to provide customized insurance products, enhance your experience, and notify you of significant updates or promotions. Furthermore, we use collected data for analytics to better analyze trends, evaluate the success of our marketing initiatives, and improve the general performance of our website and services.

We process personal data on several legal grounds, including the requirement to process it for contract fulfillment, legal compliance, and the company's legitimate interests. We obtain people's consent for certain processing activities as needed. We ensure that all processing activities comply with relevant data protection laws and regulations and that individuals' rights are protected and maintained.

Orbit Insurance may share your information with third parties for various reasons, such as processing insurance applications, maintaining policies, and providing support services. Examples of third-party stakeholders include insurance underwriters, agents, service providers, and regulatory authorities. We take precautions to ensure that any third parties we share information with follow stringent security and confidentiality guidelines. In addition, we might reveal information in response to court orders or to defend our rights, property, or safety.

We take data security seriously and have implemented adequate measures to protect your personal information. These precautions include regular security audits, access limits, and encryption procedures. We use industry-standard security technology and procedures to protect data from unwanted access, disclosure, alteration, or destruction. Our security team constantly monitors for potential threats and responds quickly to any security incidents to protect the integrity and confidentiality of your information.

Orbit encrypts all personal information gathered, both in transit and at rest, to prevent unwanted access. We use encryption technologies like Secure Sockets Layer (SSL) and Transport Layer Security (TLS) to protect the transmission of information over the internet. Furthermore, we keep data in secure databases only accessible to authorized employees. We follow industry standards and regulatory obligations when storing your information to preserve its confidentiality and integrity.

Access to personal information is strictly managed and restricted to authorized staff who require it to execute their job obligations. Our staff members receive in-depth training on data security best practices, emphasizing the importance of protecting confidential data and abiding by organizational rules and guidelines. We regularly examine and update our access controls to avoid misuse or unauthorized access. All employees must sign confidentiality agreements, and any infractions of our data security regulations will result in disciplinary action.

We only keep personal information for as long as necessary to carry out the purposes described in this Privacy Policy or as required by law. The retention duration for various types of personal information varies based on the nature of the data and the purpose for which it was obtained. We continually examine our data retention practices to ensure that we only keep information for as long as is needed and in accordance with applicable legal requirements.

Various factors, including legal requirements, contractual commitments, and business objectives, determine personal information retention periods. We assess the reason for which the information was gathered, the sensitivity of the data, and the potential risks of retaining it. We also evaluate whether any legal or regulatory obligations establish timeframes for retaining certain types of information. Our goal is to keep personal information for the least amount of time necessary while maintaining legal compliance.

Orbit acknowledges individuals' privacy rights and, if applicable, allows them to request the deletion of personal data. If you believe we are holding information about you that is no longer required for the purposes it was gathered or processed, you have the right to request its deletion. Upon receiving a valid deletion request, we will review it in compliance with applicable legal requirements and take the necessary measures to erase the requested information from our systems, unless retention is required for legal, regulatory, or legitimate business purposes.

As a valued customer at Orbit Insurance, you have the right to access the personal information we keep about you. We will provide you with a copy of your personal information in a structured and machine-readable format upon request. This enables you to examine the data we have collected and confirm its accuracy. Please contact our privacy team to request access to your data, and we will fulfill your request as soon as possible while adhering to all applicable legal obligations.

We aim to keep your personal information correct, complete, and up to date. If you believe any information we hold about you is inaccurate, incomplete, or outdated, you have the right to request its correction. Please contact our privacy team and describe the discrepancies, and we will promptly evaluate and amend any errors in your personal information to ensure its accuracy.

In some situations, you have the right to object to the processing of your personal data. This includes scenarios where we process your data for direct marketing purposes or when the processing is based on legitimate interests. If you wish to exercise this right, please contact our privacy team. We will consider your request in compliance with applicable laws. Where we have compelling justifiable grounds for the processing that override your interests, we may not be able to comply with your objection.

At Orbit, we recognize your preferences for marketing communications. We offer you the choice to opt in or out of receiving our promotional materials, special offers, and other marketing messages. You can consent to receive marketing emails when you register for our services or provide us with your contact details. If you no longer wish to receive these communications, you can opt out by following the unsubscribe instructions in any email or by contacting our customer service team.

We recognize the value of respecting your time and privacy, so we maintain an appropriate frequency of communication. The frequency of our marketing emails may differ based on your preferences, the type of communication, and relevant promotional activity. We strive to find the right balance between keeping you informed about relevant offers and not overwhelming you with excessive messages. Please let us know if you would like to adjust the frequency of our communications.

Orbit makes it simple for you to manage your communication preferences. You can change your preferences at any time by visiting your account settings on our website or by contacting our customer service team. In your account settings, you may select the types of communications you wish to receive, update your contact information, or opt out of all marketing communications entirely. You can also specify preferred channels such as email, phone, or mail. We appreciate your input and strive to deliver a smooth, personalized experience according to your choices.

Orbit uses cookies and other tracking technologies to improve your browsing experience and offer customized offerings on our website. Cookies are small text files downloaded and stored on your device when you visit a website. They assist us in identifying your device and storing your preferences, enabling us to personalize your experience and offer relevant services and information.

We use cookies for several reasons, including assessing website traffic, optimizing website functionality, and providing targeted advertising. Cookies let us understand how you use our website, which pages you visit, and which features you find most useful. This information allows us to better tailor our website design and content to your needs. Furthermore, cookies enable us to monitor the success of our marketing initiatives and provide you with relevant offers and promotions.

You may adjust your cookie preferences and regulate the use of cookies on our website. Most web browsers allow you to accept or reject cookies and delete existing ones from your device. You may change your browser settings to prevent all cookies or only specific types, or to receive notifications when a cookie is being sent to your device. Please be aware that blocking certain cookies may affect the functionality of some features on our website.

Orbit is dedicated to protecting children's online privacy. We do not intentionally gather personal data from minors under thirteen without substantiated parental consent. If we discover that we have obtained personal information from a child under 13 without parental consent, we will promptly erase the information from our records. We encourage parents and guardians to monitor their children's online activity and to notify us if they believe we have collected personal information about their child without proper consent.

To use our services, you must be at least 18 years old or the age of majority in your jurisdiction. Our services are not intended for individuals under 18, and we do not intentionally collect personal data from them. If you are under 18, please do not use our services or provide us with personal information without verified parental approval.

For minors under 18, we require valid parental consent before collecting personal information. This consent can be collected in several ways, including a signed consent form, a phone conversation with a parent or guardian, or an online verification process. Children's privacy and safety are essential to us, and we make every effort to gather and treat their data in compliance with relevant laws and regulations. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately.

Orbit retains the right to amend or revise this Privacy Policy to reflect changes in our business operations, legal regulations, or industry standards. Any changes to the Privacy Policy will take effect immediately upon publishing on our website, and your continued use of our services represents acceptance of the amended policy.

If the Privacy Policy is changed or updated, we will notify you by prominently posting a notice on our website or directly communicating via email or other appropriate channels. Depending on the significance of the changes and their effect on our users, we may use additional communication methods as necessary to ensure you are properly informed.

Unless otherwise stated, any changes to the Privacy Policy shall take effect immediately after they are posted on our website. Please review this Policy periodically so you are aware of any updates or revisions. The effective date of the most recent amendments will be displayed at the top of the Policy. Your continued use of our services after the updated Policy is posted indicates that you accept those changes.

Please contact our dedicated privacy team with any questions or issues regarding how we handle your personal information. You can reach us by email at contact@orbit-insurance-services.com or by phone at (219) 235 8822.

Please use the following address to submit a written privacy request:

If you suspect your privacy rights have been violated or that we have not followed our Privacy Policy or any applicable privacy laws, you may file a privacy complaint. Please use the contact details above to reach our privacy team. We will promptly investigate your complaint and respond in compliance with our internal policies and any applicable legal requirements. We value your privacy and are dedicated to resolving any concerns you may have about the management of your data.